Reservation

Liner Service:
from 15 passengers onwards. Just come to the ticket counter half an hour before the boat trips starts. Or come in time to any of our piers.

Event Cruises: 
Reservation is always required.


If you have any question, please call us: 

+49 711 54 99 70 60
Or visit us personally.

Office hours
during the season
01.05. – 15.10.2018*: 
Monday – Friday,
9:00 – 17:00 h. 
Saturday + Sunday,
09:30 to 15:30 h. 
Monday = day of rest

Office hours off-season
16.10. – 30.04.2019

Monday – Friday,
9:00 – 17:00 Uhr 
Saturday, Sunday, 
public holiday = day of rest

annual closing: 
18.12.2018 – 31.01.2019

*European date format: 
(Day.Month.Year)


How to find us

Please click the map to enlarge: follow the blue arrow on foot or by bike – direction pier Wilhelma.
Pier Wilhelma

What you should know

Reductions

Group reductions

Groups from 10 to 19 persons with a group ticket get a 5% reduction, from 20 to 49 persons 7% reduction, from up to 50 10% reduction.

 

School classes: Grade 1 –7: minors’ ticket with a 10 % reduction.

Grade 8 –13: regular ticket with a 30 % reduction.
One accompanying 
person per 30 students is free of charge.


Toddlers up to 3 years, accompanied by their parents, are free of charge.
Children from 4 to 13 years travel on half price.

 

Familiy-Pass-holders get a 10 % reduction on minors’ and adults’ ticket prices.

 

Family Saving Ticket: On Tuesdays till Thursday we pay only for the adults
and one child; any further child (up to 13 years) is free of charge on all lines and roundtrips.

 

Friday = Family Day: Accompanied by full paying adults up to four own children (up to 13 years) ride free of charge on all lines and roundtrips.

 

On scheduled trips and roundtrips, people celebrating their birthday get a free ride.

 

Handicapped persons cannot be transported free of charge, as the law for
free transportation of handicapped people does not apply to transportation
on passenger ships (see BGBL of 07/09/1979, page 989 ff).


Bicycles

Transportation of bicycles is not always possible.
Ticket fare for bikes: EUR 3.00 (single ride), if possible.


Liability and complaints

No liability in case of cancellations and late arrivals.
Schedule and fare are subject to alterations.
No tickets will be reimbursed in case a passenger does not appear for the trip paid for or leaves the ship early.

 

Complaints regarding change or prices for tickets cannot be accepted at a later time. Fee for reimbursement: 6.00 EUR.

 

In case of any misunderstanding the printed schedule is binding.


Further Notices

On Mondays and Tuesdays charters only.
Saturdays on booking in advance only.
Public holidays as Sundays.


The trips listed will take place with a minimum of 30 adult participants.
Further trips may be arranged for parties having booked in advance.


At Hochberg, Klein-Ingersheim, Kirchheim, Lauffen and Heilbronn, our ships only stop on special request.


Advice for wheelchair users: Due to the flood dikes the only opportunity to board a ship at ground level and free of steps is at Ludwigsburg-Hoheneck and Hessigheim.

 

Audioguides are availabe on our MS Wilhelma.

 

Annual holidays from December 18th, 2018, through January 31, 2019.

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buchung@neckar-kaeptn.de   |  Tel.: 0711 / 54 99 70 60